Shipping policy

At Yotache, we specialize in custom magnetic screen doors, retractable door systems, and aluminum-framed home products.
To ensure safe and efficient delivery, shipping methods and transit times may vary depending on product structure, package size, and destination country.
We are committed to providing reliable worldwide shipping with transparent delivery timelines and fully tracked shipments.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
For customized products, additional production time may be required depending on the product specifications and order volume.
Once your order has been shipped, a tracking confirmation email will be sent automatically.

Shipping Methods & Estimated Delivery Time

Due to differences in product dimensions and materials, Yotache products are shipped using either international air freight or ocean freight logistics.

Fabric & Flexible Products

Air Shipping Service
Products primarily made of mesh fabric, soft materials, or compressible structures are shipped via international air freight.
Typical Delivery Time

  • United States: 7–10 business days 
  • Canada & Europe: 7–12 business days 
  • Other international regions: 7–15 business days

Applicable Products

  • Magnetic screen doors 
  • Thermal door curtains 
  • Visible magnetic door curtains 
  • Fabric-based accessories
  •  Flexible home products 

Shipping Fee

  • Free Shipping Available 
  • Shipping costs are covered by Yotache. 

Aluminum Frame & Structural Products

Ocean Freight Service
Products containing aluminum alloy frames or oversized structural components are shipped via international ocean freight due to package dimensions and transportation regulations.
Typical Delivery Time

  • Estimated transit time: 30–45 business days 

Applicable Products

  • Accordion doors 
  • Retractable cellular door shades 
  • Aluminum frame door systems 
  • Large-size custom structural products

Shipping Fee

  • Free Shipping Available 
  • Shipping costs are covered by Yotache. 

Tracking Information

Tracking information will be provided once the shipment has been dispatched.
Please allow several business days for carrier tracking updates to appear after shipment.
If you experience tracking issues, please contact our support team for assistance.

Customs Duties & Import Taxes

International orders may be subject to customs duties, VAT, import taxes, or clearance fees imposed by the destination country.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Yotache is not responsible for delays caused by customs clearance procedures.
If a shipment is refused due to unpaid customs charges or import fees, the original shipping cost and any return-related expenses may be deducted from the refund amount where applicable.

Shipping Delays

Estimated delivery times are provided for reference only and may be affected by factors beyond our control, including:

  • Customs inspections 
  • Weather disruptions 
  • International logistics congestion 
  • Public holidays 
  • Carrier operational delays 

We appreciate your patience and understanding during international transit.

Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information at checkout.
Yotache is not responsible for failed deliveries caused by:

  • Incorrect shipping addresses 
  • Incomplete address information 
  • Refused packages 
  • Failure to complete customs clearance requirements 

Please contact us immediately if you notice an address error after placing your order.

Contact Us

For shipping-related questions or order assistance, please contact our customer support team.
Website: yotache.com
Email:seller@yotache.com